This is the privacy notice of WoulibX and https://www.woulibx.com. In this document, "we," "our," or "us" refer to WoulibX. Protecting your private information is our priority. This Statement of Privacy applies to https://www.woulibx.com data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to WoulibX include https://www.woulibx.com. This website is owned and operated by WoulibX. WoulibX takes your privacy seriously. This Privacy Policy describes what information this website gathers about you, how we use that information, and what steps we take to protect that information.
By using this Site, you consent to the terms of this Privacy Policy as well as the Site Terms & Conditions. WoulibX may change this Privacy Policy from time to time. Please check back periodically for up-to-date information about our privacy practices. We have developed this policy in order for you to understand how we collect, use, communicate and make use of personal information.
The following outlines our privacy policy. When accessing the https://www.woulibx.com website, we will learn certain information about you during your visit.
Similar to other websites, our website utilizes a standard technology called 'cookies' (see explanation below and our cookies policy page for more information) and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.
When you use the WoulibX Platform, we collect the information you provide, usage information, and information about your device. We also collect information about you from other sources like third-party services and optional programs in which you participate, which we may combine with other information we have about you. Here are the types of information we collect about you:
Account Registration. When you create an account with WoulibX, we collect the information you provide us, such as your name, email address, phone number, birth date, and payment information. You may choose to share additional info with us for your Rider profile, like your photo or saved addresses (e.g., home or work), and set up other preferences (such as your preferred pronouns).
Driver Information. If you apply to be a Driver, we will collect the information you provide in your application, including your name, email address, phone number, birth date, profile photo, physical address, government identification number (such as social security number), driver's license information, vehicle information, and car insurance information. We collect the payment information you provide us, including your bank routing numbers and tax information. Depending on where you want to drive, we may also ask for an additional business license or permit information or other information to manage driving and programs relevant to that location. We may need additional information from you at some point after you become a Driver, including information to confirm your identity (like a photo).
Ratings and Feedback. When you rate and provide feedback about Riders or Drivers, we collect all of the information you provide in your feedback.
Communications. When you contact us or we contact you, we collect any information that you provide, including the contents of the messages or attachments you send us.
Location Information. Great rides start with an easy and accurate pickup. The WoulibX Platform collects location information (including GPS and WiFi data) differently depending on your WoulibX app settings and device permissions, as well as whether you are using the platform as a Rider or Driver:
Usage Information. We collect information about your use of the WoulibX Platform, including ride information like the date, time, destination, distance, route, payment, and whether you used a promotional or referral code. We also collect information about your interactions with the WoulibX Platforms, like our apps and websites, including the pages and content you view and the dates and times of your use.
Device Information. We collect information about the devices you use to access the WoulibX Platform, including device model, IP address, type of browser, version of the operating system, identity of carrier and manufacturer, radio type (such as 4G), preferences and settings (such as preferred language), application installations, device identifiers, advertising identifiers, and push notification tokens. If you are a Driver, we also collect mobile sensor data from your device (such as speed, direction, height, acceleration, deceleration, and other technical data).
Communications Between Riders and Drivers. We work with a third party to facilitate phone calls and text messages between Riders and Drivers without sharing either party's actual phone number with the other. But while we use a third party to provide the communication service, we collect information about these communications, including the participants' phone numbers, the date and time, and the contents of SMS messages. For security purposes, we may also monitor or record the contents of phone calls made through the WoulibX Platform, but we will always let you know we are about to do so before the call begins.
Address Book Contacts. You may set your device permissions to grant WoulibX access to your contact lists and direct WoulibX to access your contact list, for example, to help you refer friends to WoulibX. If you do this, we will access and store the names and contact information of the people in your address book.
Cookies, Analytics, and Third-Party Technologies. We collect information through the use of "cookies," tracking pixels, data analytics tools like Google Analytics, SDKs, and other third-party technologies to understand how you navigate through the WoulibX Platform and interact with WoulibX advertisements, to make your WoulibX experience safer, to learn what content is popular, to improve your site experience, to serve you better ads on other sites, and to save your preferences. Cookies are small text files that web servers place on your device; they are designed to store basic information and to help websites and apps recognize your browser. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be accessed every time you use the WoulibX Platform.
You should consult your web browser(s) to modify your cookie settings. Please note that if you delete or choose not to accept cookies from us, you may miss out on certain features of the WoulibX Platform.
Third-Party Services. Third-party services provide us with the information needed for core aspects of the WoulibX Platform, as well as for additional services, programs, loyalty benefits, and promotions that can enhance your WoulibX experience. These third-party services include background check providers, insurance partners, financial service providers, marketing providers, and other businesses. We obtain the following information about you from these third-party services:
Enterprise Programs. If you use WoulibX through your employer or other organization that participates in one of our WoulibX Business enterprise programs, we will collect information about you from those parties, such as your name and contact information.
Concierge Service. Sometimes another business or entity may order you a WoulibX ride. If an organization has ordered a ride for you using our Concierge service, they will provide us with your contact information and the pickup and drop-off location of your ride.
Referral Programs. Friends help friends use the WoulibX Platform. If someone refers you to WoulibX, we will collect information about you from that referral, including your name and contact information.
Other Users and Sources. Other users or public or third-party sources such as law enforcement, insurers, media, or pedestrians may provide us information about you, for example, as part of an investigation into an incident or to provide you support.
We may collect information about you from third parties. Such information may include demographic data (like the number of members of your household, age, and gender) and purchase preference information. We may use this information to supplement or update our records, improve the quality or personalization of our communications to you, and help prevent or detect fraud.
We automatically receive and store certain types of information when you interact with our Site, our emails, and/or our online advertisements. This information helps us to make our Site work more efficiently, evaluate use of our Site, and support our website analytics and marketing campaigns. Here are some of the types of information we may automatically receive:
WoulibX is subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation. For example, we may be required to give information to legal authorities if they so request or if they have the proper authorization such as a search warrant or court order. This may include your personal information.
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. Also, we may use the information for the following purposes:
This Site is directed to adults, and does not knowingly collect personal information online from children under the age of 13 without prior parental consent. If you are the parent or guardian of a child under the age of 13, and you believe your child has provided personal information to our Site that you would like us to delete, please contact us.
The information we collect on this Site may be used to fulfill your requests (such as product orders and responses to email questions), to support our core business functions (such as order fulfillment, internal business process management, authentication, loss and fraud prevention, and public safety functions), and to communicate with you about our product offers and promotions. When you create an account with us, we offer the opportunity to become a member of the WoulibX Loyalty Program, so you may receive future discounts, gifts, and WoulibX email. You can also sign up for our e-mail list by providing your e-mail address through our Site services or our affiliated retail stores.
To accomplish these purposes, we may combine information about you that we collect online, in our stores, via mobile applications, and from third party sources. We may also transfer or disclose your information within our corporate family of companies for these purposes. We may make third party services, including third party applications, available to you on this Site. You may choose to allow us to share your information with those third-party services. We require such third party services to give you notice of their privacy policy so you can review it before authorizing them to access your information.
We may disclose your personal information to identify you to anyone to whom you send messages via the Site. You may also disclose your own personal information on interactive services such as message boards, product reviews, question-and-answer pages, profile pages, and social network features offered by us or by third parties. Information you post or disclose through such interactive services may be available to the general public. Please exercise caution when deciding whether to disclose your personal information, location, or similar information via this website.
We may disclose the information we collect about you (including personally identifiable information) to third parties to comply with applicable laws, regulations, and/or governmental requests. We may also disclose such information to verify or enforce compliance with our Terms & Conditions and this Privacy Policy, to process and fill your ride, reduce credit risk, protect against fraud, protect against misuse or unauthorized use of our Site, or when we believe in good faith that the law requires such disclosure. We may also disclose such information to a successor entity in connection with a merger, consolidation, sale of assets or other corporate change affecting the Site.
We may share personal information in connection with financial products or services related to our business. We may also share personal information in connection with co-branded product or service offerings. We may share the information collected on our Site with agents or contractors who provide support for our internal operations. Such entities may receive personally identifiable information to allow them to perform their duties, but they may not use that information for any other purpose. In some instances, we may share non-identifying and aggregate information collected on our Site with third parties, such as our merchandise vendors and service providers.
To ensure the security of your personal information, you should always provide that information over a secure connection. You can check the existence of a secure connection in one of two ways:
Please remember that any information you may disclose in public areas of our Site or the Internet becomes public information. You should exercise caution when deciding to disclose personal information in these public areas.
The WoulibX website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use. When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose. If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website.
We use cookies in the following ways:
When using our website, we may gather information about your computer for our services, and to provide statistical information regarding the use of our Website to our advertisers. Such information will not identify you personally; it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. It is used by us to analyse how visitors interact with the Website so that we can continue to develop and improve this Website. We may gather information about your general Internet use by using a cookie file that is downloaded to your computer. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer's hard drive. They help us to improve our Website and the service that we provide to you.
All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular areas of our Website. Any advertising featured on this Website may also incorporate cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our Website.
Our privacy policy has been compiled so as to comply with United States law and every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you. However, ultimately it is your choice as to whether you wish to use our website.
This Policy is current as of the Effective Date set forth above. However, WoulibX may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our Website on the day you use our website. We advise you to print a copy for your records. If you have any questions regarding our privacy policy, please contact us at: WoulibX@gmail.com.
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at: WoulibX@gmail.com.
